If you are experiencing problems with your franchisor, beware of signing amendments to your contract or any other document purporting to resolve the problems. It is common for franchisors to give you a small concession to "help" you-but to extract a general release of claims and various factual "representations" in return.
Problems with your franchisor--don't use franchisor's email system
If you are having problems with your franchisor-or issues that could become serious, your first reaction may be to send an email to a friend or to an attorney seeking advice. Do not send that email using the franchisor's email system or from a computer that the franchisor has access to.
